Welcome to the Makinex Help Centre
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Frequently Asked Questions
How do I order spare parts?
Spare parts can be ordered by phone via our national toll free number 1300 795 953, email or fax.
Do you offer freight?
Yes – we provide freight worldwide through various carriers at cost-effective prices.
Are they Genuine Parts/motors you use on your machines?
We use the highest quality parts and engines on all our products to ensure they are able to withstand the tough construction industry requirements.
Do you have service available?
Our service department is also operated from our Sydney office offering national support of our products in the field.
Where are your products manufactured?
All our products are designed from our Sydney office. We also conduct approximately 60% of our manufacturing and assembly from our Sydney facility. We also manufacture some of our products in Spain, USA & China.
What does MAKINEX stand for?
Our products are designed to “make inefficiencies extinct” and from this is where our name comes from.
Do you have spare parts available?
We maintain a full range of spare parts in our Sydney warehouse.
Where do your product ideas come from?
The majority of our ideas come from you our customers looking for a better way to get the job done, and we also invest in a local RND and design team to bring these ideas to reality.
How much weight can the PHT lift and how long does the battery last?
The PHT-140 is capable of lifting loads up to a maximum of 140kgs, and depending the weight of the products you are lifting will determine how often you will need to recharge the battery. From our experience an average of 50 lifts per battery cycle can be achieved.
Which Cormidi Tracked Dumper is best for my business?
There are over 15 various models in the Cormidi range each offering unique difference’s. We have over 10 years’ experience servicing the narrow access dumper market in Australia, so please let one of our team help you make the right choice for your business.
What is better for lifting tiles of the floor – Tiles Smasher Head or Chisel/spade bit?
The 3” wide Chisel will work more effectively when there is a mortar bed laid under the tiles. Our “Tile Smasher Head works well in applications which require lifting tiles of have surfaces like concrete or timber.
What type of Jackhammer can be fitted to the Jackhammer Trolley?
Our jackhammer trolley is suitable for most of the repeatable brands in the 16kg category.